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Total quality management in government.
3
E-book
2000

The impact of ethnic heterogeneity on the quantity and quality of public spending


Kuijs, Louis, author.

[Washington, D.C.] : International Monetary Fund, Fiscal Affairs Department, 2000

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5
E-book
2011

Lean-six sigma for the public sector : leveraging continuous process improvement to build better governments


Cole, Brandon, 1982- author.

Milwaukee, Wisconsin : ASQ Quality Press, 2011

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