Description |
1 online resource (370 pages) |
Contents |
Preface -- Acknowledgments -- Introduction -- ASQ Code of Ethics -- A -- B -- C -- D -- E -- F -- G -- H -- I -- K -- L -- M -- N -- O -- P -- R -- S -- T -- U -- V -- W -- X -- Y -- Z -- Appendix A Influential People in the Quality Field -- Appendix B Quality Acronyms -- Appendix C Quality Control Formulas and Symbols -- Appendix D Choosing an SPC Control Chart -- Appendix E Common Types of Lines Used on Blueprints -- Appendix F Quality-Related Standards -- Appendix G Quality Awards -- Bibliography -- About the Author |
Summary |
Annotation "Novices as well as seasoned quality professionals will find The Quality Improvement Glossary to be the definitive source for quality-related terms, concepts, persons, and acronyms, making it an invaluable addition to any quality library. Written to serve as an easy-to-use guide to the often confusing world of quality improvement, it provides solid and concise explanations of more than 2,500 terms, as well as references to related concepts and information on how to uncover more in-depth information. Also included in its several appendices are noted influential persons in the quality field, a separate list of acronyms, SPC symbols and common formulas. With a plethora of quality-related knowledge at readers' fingertips, The Quality Improvement Glossary is also very helpful when preparing for certification exams."--BOOK JACKET. Title Summary field provided by Blackwell North America, Inc. All Rights Reserved |
Bibliography |
Includes bibliographical references |
Notes |
Print version record |
Subject |
Total quality management -- Terminology
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Quality control -- Terminology
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Quality control
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Total quality management
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Genre/Form |
Terminology
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Form |
Electronic book
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