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Subjects (1-2 of 2)
Total quality management -- Textbooks.
1
2011
Managing for quality and performance excellence
Evans, James R. (James Robert), 1950-
Eighth Ed
Mason, Ohio : South-Western/Cengage Learning, [2011]
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MELB
658.562 Eva/Mfq 2011
AVAILABLE
2
1997
Total quality management in information services
St. Clair, Guy, 1940-
London ; New Providence, N.J. : Bowker-Saur, [1997]
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W'PONDS
025.52068 Stc/Tqm
AVAILABLE
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