| Description |
1 online resource (xx, 204 pages) : illustrations |
| Contents |
Charts and Figures; Foreword; Preface; Acknowledgment; Acronyms; Chapter One; Chapter Two; Chapter Three; Chapter Four; Chapter Five; Chapter Six; Chapter Seven; Chapter Eight; Chapter Nine; Chapter Ten; Chapter Eleven; Chapter Twelve; Glossary; Some Common Business Jargons; Total Quality ManagementTraining Forms; Bibliography; Index; About The Author |
| Summary |
Total Quality Management and Project Management have a symbiotic relationship in their planning, design, analysis, implementation, monitoring, and evaluation, as well as other related processes. This book accentuates the relationship between Total Quality Management and Project Management and other contemporary management concepts. These contemporary concepts include Six Sigma Methodology, International Organization for Standardization (ISO), Capacity Building, Business Re-engineering, Knowledge Management, Configuration Management, SWOT Analysis, and Total Quality Leadership, as well as fundamental business management concepts such as leadership dynamics, quality assurance, quality control, and continuous quality improvement. The book evaluates and analyzes the relationship between Total Quality Management and Human Resource Management, Public Relations Management, Marketing Management, Risk Management, Project Proposal Writing, and Resource Coordination and Management. Total Quality Management gives an exploratory overview of the contributions of certain national and international organizations that operate in Africa towards an effective and efficient delivery of products and services, especially on the implementation of capacity building programs in Africa, such as The World Bank, AfDB, CDC, PAID, ACBF, UNDP, AAPAM, CAFRAD, NEPAD, and others |
| Notes |
Revised edition of: Total quality management : a comprehensive strategy toward the implementation of an effective and efficient healthcare delivery system in Africa. 2006 |
| Bibliography |
Includes bibliographical references (pages 195-197) and index |
| Notes |
English |
|
Print version record |
| Subject |
Total quality management -- Africa
|
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Project management -- Africa
|
|
Health services administration -- Africa
|
|
BUSINESS & ECONOMICS -- Quality Control.
|
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BUSINESS & ECONOMICS -- Total Quality Management.
|
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Health services administration
|
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Project management
|
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Total quality management
|
|
Africa
|
| Form |
Electronic book
|
| LC no. |
2009931302 |
| ISBN |
9780761847076 |
|
0761847073 |
|
0761847065 |
|
9780761847069 |
|
1282498908 |
|
9781282498907 |
|
9786612498909 |
|
6612498900 |
|
