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Book Cover
Book
Author Upchurch, Randall S.

Title Timeshare resort operations : a guide to management practice / Randall S. Upchurch, Conrad Lashley
Published Amsterdam ; London : Elsevier Butterworth-Heinemann, 2006

Copies

Location Call no. Vol. Availability
 W'BOOL  333.3234 Upc/Tro  AVAILABLE
Description ix, 324 pages : illustrations ; 23 cm
Series Hospitality, leisure, and tourism series
Hospitality, leisure, and tourism series.
Contents Ch. 1. Evolution of the timeshare industry -- Ch. 2. Timeshare resort development and financing -- Ch. 3. Real estate development -- Ch. 4. Timeshare markets and consumer behavior -- Ch. 5. Relationship marketing, selling, and beyond -- Ch. 6. Consumer finance -- Ch. 7. Managing human resources in timeshare operations -- Ch. 8. Managing service quality in timeshare -- Ch. 9. Home owners associations and stakeholder management -- Ch. 10. Business ethics and ethical practice -- Ch. 11. The future of timesharing : a matter of strategy
Bibliography Includes bibliographical references (pages 299-309) and index
Subject Timesharing (Real estate) -- Management.
Author Lashley, Conrad.
LC no. 2005027693
ISBN 9780750679046 (hbk.)
0750679042 (hbk.)