| Description |
1 online resource (238 pages) |
| Contents |
CD-ROM Contents; Foreword; Preface; Introduction; 1 How to Use the Baldrige Criteria and HSAS to Assess Your Organization; 2 How to Use the Manual; 3 Category 1 Leadership; 4 Category 2 Strategic Planning; 5 Category 3 Customer and Market Focus; 6 Category 4 Measurement, Analysis, and Knowledge Management; 7 Category 5 Human Resource Focus; 8 Category 6 Process Management; 9 Category 7 Business Results; 10 Transforming Assessment Findings into Actionable Strategies for a Homeland Security Plan |
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A Quick and Easy Supplier/Customer Assessment for Homeland Security (Based on Baldrige Criteria)B Homeland Security Benchmarking Process; C COUNCIL ON COMPETITIVENESS; D Interviewing Hints and Tips; E Homeland Security Documentation List; Glossary; Reference List for Added Reading; NOTES; About the Author; Index |
| Summary |
Annotation Since the terrorist attacks of September 11, 2001, America has made great strides in improving homeland security. Fisheres comprehensive and hands-on manual, based on the Malcolm Baldrige National Quality Award Criteria, helps organizations measure their overall alignment and integration of key processes with homeland security issues. These are issues that both public and private organizations must address in order to ensure a safe work environment for their employees, suppliers, partners, and customers. the CD-ROM that comes with the book includes self-assessment scoring documents and questions to ask that provide valuable insights when analyzing your organization. Plan and budget forms are included which allow assessment results to be transformed into a strategic plan with costs identified for each objective, strategy, and action item. Review a sample Webinar presentation about this book by the author by clicking here. Preview a sample chapter from this book along with the full table of contents by clicking here. You will need Adobe Acrobat to view this pdf file |
| Notes |
Print version record |
| Subject |
Emergency management -- United States -- Handbooks, manuals, etc
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Civil defense -- United States -- Handbooks, manuals, etc
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National security -- United States -- Handbooks, manuals, etc
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Terrorism -- Prevention -- Government policy -- United States -- Handbooks, manuals, etc
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Civil defense.
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Emergency management.
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National security.
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Terrorism -- Prevention -- Government policy.
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United States.
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| Genre/Form |
Handbooks and manuals.
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| Form |
Electronic book
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| LC no. |
2004016879 |
| ISBN |
9780873896405 |
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0873896408 |
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