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Book Cover
E-book
Author Bentinck, Daniel, author

Title Pick n Pay : challenges faced in gaining market share by a South African retailer / Daniel Bentinck
Published London : Graduate School of Business, University of Cape Town, 2018

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Description 1 online resource : illustrations
Series SAGE Knowledge. Cases
SAGE Knowledge. Cases
Summary The case focuses on the main retail mix elements in the supermarket sector, namely location, customer experience, and price/promotion but inevitably interlinks with other departments. Pick n Pay, once the largest supermarket retailer in the country, has been losing market share to competitors. The Southern African landscape is detailed to provide context to the dilemma. The high income disparity, physical separation of affluent and impoverished areas, and rising cost of living for the average consumer are all key contextual elements. Dave Claves has been charged with the objective of increasing Pick n Pay's market share and the remainder of the teaching case follows him as he thinks through the primary issues related to the dilemma
Notes Originally Published InBentinck, D. (2018). Pick n Pay: Challenges faced in gaining market share by a South African retailer. GSB: 2018-4. Cape Town, South Africa: Graduate School of Business, University of Cape Town
Bibliography Includes bibliographical references and index
Notes Description based on XML content
Subject Pick n Pay
Supermarkets -- South Africa -- Case studies
Marketing -- Case studies
Customer relations -- Case studies
Customer relations
Marketing
Supermarkets
South Africa
Genre/Form Case studies
Case studies.
Études de cas.
Form Electronic book
ISBN 9781526473196
1526473194