Building the responsive Six Sigma organization -- Recognizing opportunity -- Data-driven management -- Maximizing resources -- Project management using DMAIC and DMADV -- The define phase -- The measure phase -- Process behavior charts -- Measurement systems evaluation -- Analyze phase -- The improve/design phase -- Control/Verify phase
Summary
"The Six Sigma Handbook, Third Edition is the only comprehensive reference you need to make Six Sigma work for your company. The book explains how to organize for Six Sigma, how to use customer requirements to drive strategy and operations, how to carry out successful project management, and more. Learn all the management responsibilities and actions necessary for a successful deployment, as well as how to: dramatically improve products and processes using DMAIC and DMADV; use Design for Six Sigma to create innovative products and processes; incorporate lean, problem-solving, and statistical techniques within the Six Sigma methodology; and avoid common pitfalls during implementation."
