Title Lean six sigma case studies in the healthcare enterprise / Sandra L. Furterer

Published London ; New York : Springer, [2014] ©2014

Click on the following:
Springer Engineering eBooks
Springer eBooks

Copies

Description 1 online resource (400 pages) : illustrations Contents Introduction -- Underlying Concepts Evolving to Business Architecture -- Phase I: Enterprise Planning -- Phase II: Strategic Business Process Architecture Modeling -- Lean Six Sigma -- Conclusions Summary This book provides a detailed description of how to apply Lean Six Sigma in the health care industry, with a special emphasis on process improvement and operations management in hospitals. The book begins with a description of the Enterprise Performance Excellence (EPE) improvement methodology developed by the author that links several methodologies including systems thinking, theory of constraints, Lean Six Sigma to provide an enterprise-wide prioritization and value-chain view of health care. The EPE methodology helps to improve flow at the macro or value-chain level, and then identifies Lean Six Sigma detailed improvements that can further improve processes within the value-chain. The book also provides real-world health care applications of the EPE and Lean Six Sigma methodologies that showed significant results on throughput, capacity, operational and financial performance. The Enterprise Performance Excellence methodology is described, and also the Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) problem solving approach which is used to solve problems for health care processes as they are applied to real world cases. -- Provided by publisher Bibliography Includes bibliographical references and index Notes Online resource; title from PDF title page (ebrary, viewed January 2, 2014) Subject Health services administration -- Case studies Medical care -- Quality control -- Case studies Six sigma (Quality control standard) -- Case studies Medical care -- Quality control. Hospital Administration Efficiency, Organizational Quality Assurance, Health Care Process Assessment, Health Care Organizational Case Studies POLITICAL SCIENCE -- Public Policy -- Social Security. POLITICAL SCIENCE -- Public Policy -- Social Services & Welfare. Ingénierie. Health services administration Medical care -- Quality control Six sigma (Quality control standard) Genre/Form Case studies Case studies. Études de cas. Form Electronic book ISBN 9781447155836 1447155831 1306378419 9781306378413

  Permalink