Cover; Ethics and Reference Services; Title Page; Copyright Page; Table of Contents; Where Does It Hurt: Identifying the Real Concerns in the Ethics of Reference Service; Reference Ethics: A True Confession; Value Laden Barriers to Information Dissemination; Reference Ethics-Do We Need Them?; The Ethics of Information Serving Homo Sapiens Vs. Homo Biblios; Toward the Development of an Informed Citizenry; User Fees: A Survey of Public and Academic Reference Librarians; Ethical Aspects of Medical Reference; Teaching the User: Ethical Considerations
Ethics at the Reference Desk: Comfortable Theories and Tricky PracticesThe Unresolved Conflict; Some Ethical Problems of Reference Service; Ethics and the Reference Librarian; Ethical Considerations in the Question Negotiation Cycle; Triage; Regional Public Libraries and Reference Ethics; Academic Libraries and Reference Ethics; Bibliographic Overview: The Ethics of Reference Services; The Reviewing of Reference Books; Forthcoming in The Reference Librarian
Summary
In this provocative book, librarianship experts discuss the major ethical and legal impications that reference librarians must take into consideration when handling sensitive inquiries and questions dealing with confidential material
Notes
Published also as no. 4 of The reference librarian
