| Description |
1 online resource |
| Series |
Routledge studies in the sociology of health and illness |
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Routledge studies in the sociology of health and illness.
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| Contents |
Introduction : Towards a history of complaining about medicine / Jonathan Reinarz and Rebecca Wynter -- 1. A culture of complaint : psychiatry and its critics / Andrew Scull -- 2. Complaining about therapy cultures / Hera Cook -- 3. A little learning is a dangerous thing : British overseas medical missions and the politics of professionalisation, c. 1880-1910 / Hilary Ingram -- 4. Paying the piper and calling the tune? : Complaints against doctors in workers' medical schemes in the South Wales coalfield / Steven Thompson -- 5. From claims to rights : patient complaints and the evolution of a Spanish Mutual Aid Society (Sociedad Protectora de Obreros La Conciliaci©đn, Pamplona, 1902-1936) / Pilar Le©đn-Sanz -- 6. The shape of the iceberg : doctors and neglect under the New Poor Law, c. 1871-1900 / Kim Price -- 7. The role of complaint in establishing the rights of the patient and the duties of the doctor, 1800-70s / Steven King -- 8. Complaining in the age of consumption : patients, consumers or citizens? / Alex Mold -- 9. Complaining about typhoid in 1930s Britain / Rosemary Wall -- 10. Sites of complaint and complaining : fever and smallpox hospitals in late-Victorian London / Matthew Newsom Kerr -- 11. No defence? Perceptions about five doctors accused of killing a patient (1957-2009) / June Jones and Andrew Shanks -- 12. Looking back to Bolitho and on to Bristol : lessons from the 1990s / Jean McHale -- Afterword: Going public : the act of complaining / John Clarke |
| Summary |
"Recent studies into the experiences and failures of health care services, along with the rapid development of patient advocacy, consumerism and pressure groups have led historians and social scientists to engage with the issue of the medical complaint. As expressions of dissatisfaction, disquiet and failings in service provision, past complaining is a vital antidote to progressive histories of health care. This book explores what has happened historically when medicine generated complaints. This multidisciplinary collection comprises contributions from leading international scholars and uses new research to develop a sophisticated understanding of the development of medicine and the role of complaints and complaining in this story. It addresses how each aspect of the medical complaint - between sciences, professions, practitioners and sectors; within politics, ethics and regulatory bodies; from interested parties and patients - has manifested in modern medicine, and how it has been defined, dealt with and resolved. A critical and interdisciplinary humanities and social science perspective grounded in historical case studies of medicine and bioethics, this volume provides the first major and comprehensive historical, comparative and policy-based examination of the area. It will be of interest to historians, sociologists, legal specialists and ethicists interested in medicine, as well as those involved in healthcare policy, practice and management"--Provided by publisher |
| Notes |
Vendor-supplied metadata |
| Subject |
Health services administration -- Great Britain -- History -- 19th century
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Health services administration -- Great Britain -- History -- 20th century
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Patient satisfaction.
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Delivery of Health Care -- history
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History, 19th Century
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History, 20th Century
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Patient Satisfaction
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Quality of Health Care -- history
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POLITICAL SCIENCE -- Public Policy -- Social Security.
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POLITICAL SCIENCE -- Public Policy -- Social Services & Welfare.
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Patient satisfaction
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Health services administration
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United Kingdom |
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Great Britain
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| Genre/Form |
History
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| Form |
Electronic book
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| Author |
Reinarz, Jonathan, editor.
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Wynter, Rebecca, editor.
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| ISBN |
9781317637639 |
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1317637631 |
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1138794902 |
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9781138794900 |
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9781315758923 |
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131575892X |
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