| Description |
1 online resource (xxi, 617 pages) : illustrations |
| Contents |
Part I. The Foundation of Healthcare Quality. Healthcare quality and the patient / Maulik S. Joshi, Donald Berwick ; Basic concepts of healthcare quality / Leon Wyszewianski ; Variation in medical practice and implications for quality / David J. Ballard [and 3 others] ; Quality improvement: the foundation, processes, tools, and knowledge transfer techniques / Kevin Warren -- Part II. Healthcare Quality at the Organization and Microsystem Levels. Data collection / John J. Byrnes ; Statistical tools for quality improvement / Stephen Schmaltz [and 3 others] ; Physician and provider profiling / David B. Nash [and 2 others] ; The culture connection: hardwiring consistent quality delivery / Quint Studer ; Measuring and improving patient experiences of care / Susan Edgman-Levitan ; Dashboards and scorecards: tools for creating alignment / Michael D. Pugh ; Patient safety and medical errors / Frances A. Griffin ; Creating a culture of safety and high reliability / Edward A. Walker ; Information technology: implications for health care quality / Ferdinand Velasco ; Leadership for quality / James L. Reinertsen ; Organizational quality infrastructure: how does an organization staff quality? / A. Al-Assaf ; Implementing quality as the core organizational strategy / Scott B. Ransom, Elizabeth R. Ransom ; Implementing healthcare quality improvement: changing clinician behavior / Valerie Weber, Jaan Sidorov -- Part III. Healthcare Quality in the Environment and Emerging Trends. The quality improvement landscape / Kimberly D. Acquaviva, Jean E. Johnson ; Accreditation: its role in driving accountability in healthcare / Diane Storer Brown, Kevin Park ; How purchasers select and pay for value: the movement to value-based purchasing / François de Brantes ; Transforming the healthcare system for improved quality / Steffanie Bristol, Maulik S. Joshi |
| Summary |
"This book brings together a team of international contributors who provide expertise on current strategies, tactics, and methods for understanding quality of US healthcare delivery and processes. It provides a solid foundation on the components and importance of quality, while incorporating techniques to continuously improve and transform a healthcare system. This edition includes: new chapters that address hardwiring quality into the organization's culture for consistent delivery and the latest developments in healthcare, as well as maps a path for healthcare transformation; emphasis on the Affordable Care Act as it relates to quality; a discussion of the importance of quality in transitioning from fee-for-service models to value-based payment; tools to measure and improve patient experiences, such as dashboards and scorecards; and information on emerging trends and challenges in healthcare, including electronic health records and physician engagement."--Provided by publisher |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Online resource; title from digital title page (EbscoHost, viewed April 27, 2020) |
| Subject |
Medical care -- United States -- Quality control
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Health services administration -- United States -- Quality control
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Total quality management -- United States
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Medical care.
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Health services administration.
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Quality of Health Care -- organization & administration
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Patient Care Management
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Patient Care Management -- methods
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Delivery of Health Care
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Health Services Administration
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Total Quality Management -- organization & administration
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Patient Care
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POLITICAL SCIENCE -- Public Policy -- Social Security.
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POLITICAL SCIENCE -- Public Policy -- Social Services & Welfare.
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Medical care
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Health services administration
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Health services administration -- Quality control
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Medical care -- Quality control
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Total quality management
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United States
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| Form |
Electronic book
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| Author |
Joshi, Maulik, editor.
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Ransom, Elizabeth R., editor.
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Nash, David B., editor.
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Ransom, Scott B., editor.
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| ISBN |
9781567936278 |
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156793627X |
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9781567937442 |
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1567937446 |
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