| Description |
xiv, 317 pages : illustrations ; 24 cm |
| Contents |
Pt. 1. Basics: Understanding the Concepts -- Pt. 2. Start Now: Evaluating Your Needs -- Pt. 3. Process: Designing Your System -- Pt. 4. Tools: Techniques for Managing Quality -- Pt. 5. Results: Making It Work /Keeping It Simple -- Pt. 6. The Bottom Line: Optimizing Your Investment |
| Summary |
This practical guide is packed with indispensable tips, advice, and instructions to take maximum advantage of quality management. You get handy diagnostic and self-audit techniques to help you evaluate your TQM needs; step-by-step guidance in how to design, structure, and implement the right system -including how to adapt it to your changing needs; hot tips and useful ideas from around the world, including successful implementation strategies; and easy-to-understand explanations of key management tools such as partnering, design reviews, and construction document control |
|
Improved performance ... reduced risk ... increased profitability - just some of the proven benefits of quality management. Now, for the first time, a leading expert on quality management and control in building design and construction shows you how to adapt the methodologies of TQM and ISO 9000 for an architectural practice. Written in a conversational style and filled with graphic illustrations, the book details how to evaluate your needs and design and implement a quality system for your own practice. The author demystifies TQM and ISO 9000 theories and offers practical methods on how to use them daily to make your projects better |
| Analysis |
Quality control |
| Notes |
Includes index |
| Subject |
Architectural services marketing -- United States -- Quality control.
|
|
ISO 9000 Series Standards.
|
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Total quality management.
|
| LC no. |
95045348 |
| ISBN |
0070462771 (hardcover) |
|
