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Book Cover
E-book
Author Möller, Sebastian.

Title Quality of telephone-based spoken dialogue systems / Sebastian Möller
Published New York : Springer Science+Business Media, ©2005

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Description 1 online resource (xix, 469 pages) : illustrations
Contents Motivation and Introduction -- Quality of Human-Machine Interaction over the Phone -- Assessment and Evaluation Methods -- Speech Recognition Performance over the Phone -- Quality of Synthesized Speech over the Phone -- Quality of Spoken Dialogue Systems -- Final Conclusions and Outlook -- Appendices: A. Definition of Interaction Parameters.-B. Template Sentences for Synthesis Evaluation, Exp. 5.1 and 5.2 -- C. BoRIS Dialogue Structure -- D. Instructions and Scenarios -- E. Questionnaires
Summary "Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality." "Although Quality of Telephone-Based Spoken Dialogue Systems is written from the perspective of an engineer in telecommunications, it is an invaluable source of information for professionals in signal processing, communication acoustics, computational linguistics, speech and language sciences, human factor design and ergonomics."--Jacket
Bibliography Includes bibliographical references (pages 429-461) and index
Notes Print version record
In Springer e-books
Subject Automatic speech recognition.
Telephone systems -- Quality control
Telecommunication.
Telecommunications
Electronic Data Processing
telecommunications.
COMPUTERS -- Optical Data Processing.
Automatic speech recognition.
Telephone systems -- Quality control.
Ingénierie.
Automatic speech recognition
Form Electronic book
ISBN 0387231862
9780387231860
0387231900
9780387231907
6610412642
9786610412648