Front cover; PREFACE; THE AUTHOR; TABLE OF CONTENTS; 1. INTRODUCTION; 2. QMS IMPLEMENTATION PLANNING; 3. QMS DOCUMENTATION PLANNING; 4. DEFINING ORGANIZATIONAL PROCESSES; 5. QUALITY PRACTICES; 6. QUALITY MANAGEMENT SYSTEM REFINEMENT; 7. QMS DEPLOYMENT; 8. CONTINUAL IMPROVEMENT; 9. REFERENCES AND BIBLIOGRAPHY; Appendix A. SAMPLE OUTLINE OF A PROJECT PLAN FOR QMS IMPLEMENTATION; Appendix B. SAMPLE OUTLINE OF A QUALITY MANUAL*; Appendix C. SAMPLE QUALITY PROCEDURES; Appendix D. SAMPLE FORMS AND TEMPLATES; Appendix E. EXAMPLE OF AN AUDIT CHECKLIST; Appendix F. SAMPLE TRAINING MATERIAL; INDEX
Summary
Written for senior and management personnel in quality assurance roles, this resource deals with process mapping and the required quality practices for various departments in a typical product development organization
