pt. 1 Basics of electronic document and records management systems -- 1 History and background of electronic document and records management systems -- 2 Fundamentals of EDRMS -- 3 Complying with standards and legislation -- pt. 2 Components of EDRMS -- 4 Creating electronic document types -- 5 Creating the folder structure -- 6 Search and retrieval -- 7 Integrating workflow -- 8 E-mail management -- 9 Records management and records management policies -- 10 User interfaces, mobile working and remote access -- 11 Scanning historical documents and records -- pt. 3 A framework for EDRMS -- 12 Project management -- 13 The business case -- 14 The functional requirements -- 15 The technical specification -- 16 EDRMS software platforms -- 17 Hardware considerations -- 18 Managing the cultural change of EDRMS -- 19 The on-going nature of the project -- pt. 4 EDRMS case studies -- App. A EDRMS software vendors
Bibliography
Includes bibliographical references (pages 241-243) and index