| Description |
1 online resource |
| Series |
SAGE Research Methods. Cases |
|
SAGE Research Methods. Cases
|
| Summary |
The software services industry in India has witnessed significant growth and has been attracting global attention. With rapid technology changes such as automation, robotics, and Internet of things, the importance of knowledge workers in this industry is growing at a fast pace. However, software development is a complex, intricate, and knowledge-based activity with projects being often quite dynamic involving several unstructured tasks with requirements of expertise from many domains. Considering the growing importance of knowledge workers and the intricacies involved in the software services work setup, this study was an attempt to explore and understand the performance context of these knowledge workers. As against the popularly used quantitative research approaches in this domain of study, it was decided to take a qualitative research approach with an assumption that it could facilitate better understanding of the work context and its complexities. With this methods case study, I wish to shed light on semi-structured in-depth interview-based methodology that was used for this research project and how the interview data were analyzed using grounded theory to identify the clusters within the interview data. The case study provides an overview of the challenges and advantages of pursuing a qualitative research setting in scenarios like these particularly when there are several layered and interdependent facets that exist, like in the performance context of software professionals |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Description based on XML content |
| Subject |
Computer software industry -- Research -- India.
|
|
Project management -- Research -- India.
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| Form |
Electronic book
|
| ISBN |
1526480727 |
|
9781526480729 (ebook) |
|
