Front cover; Contents; Foreword; Preface; Prologue: The Purchase; Chapter 1. The Beginning Observation and Documentation; Chapter 2. Standardizing the Estimating Process; Chapter 3. Learning the Office Processes; Chapter 4. The First Days Alone; Chapter 5. Creating and Selling Capacity; Chapter 6. Getting Everyone Motivated for Improving the Machine's Output; Chapter 7. Seeing the Administrative Processes from a New Angle; Chapter 8. Moving the Business; Chapter 9. Accurate Pricing through Better Cost Allocations; Chapter 10. Up-Front Delays; Chapter 11. Making Money during the Good Times
Chapter 12. Expanding into New ProductsChapter 13. Business for Sale; Chapter 14. Reflections; Appendix A: OSKKK Methodology; Appendix B: Documentation Techniques; Appendix C: My First Attempt at Standardizing the Quoting Process; Appendix D: Example of the First Day-by-hour Board for the Bottleneck Machine; Appendix E: Real-time Pareto Chart; Appendix F: Overall Equipment Effectiveness (OEE) for Bottlenecks; Appendix G: Typical Team Leader Responsibilities; Appendix H: Cross-Training or Skills Matrix; Appendix I: New Layout with Some CNCs Set Up as an ""L"" Cell
Appendix J: Initial ABC Costing Matrix for Shop and OfficeAppendix K: Initial Equipment and Area Layout for Expansion into Sheet Metal; Appendix L: Sequence Utilized for Learning the Business and for Implementing Lean; Appendix M: Different Applications of Value Stream Mapping and Process Mapping; Index; About the Author; Back cover
Summary
Prologue: The PurchaseChapter 1 The Beginning: Observation and Documentation1.1 Introduction1.2 Observing1.3 Getting a Detailed Understanding of the Processes I Would Be Responsible For1.4 A Lack of Training Can Be Costly1.5 Training as a Machine Operator1.6 Discovering a Lack of Documentation1.7 Identifying Skill Sets That Needed to Be Replaced1.8 Workplace Organization (5S) Opportunities1.9 Discovering Different Methods Being Utilized for the Same Task (No Standardization)1.10 Discovering Difficult Processes to Standardize1.11 This Much Observation Required Me to ""Divide and Conquer""1.12 S
