1. The Mechanism of Hearing -- 2. Some Causes of Hearing Loss -- 3. Measuring Hearing and Hearing Loss -- 4. You and Your Otologist -- 5. Hearing Impairment is More than Dull Ears -- 6. Hearing Aids and Other Devices -- 7. Cochlear Implants -- 8. Lipreading, Hearing Tactics and Auditory Training -- 9. Employment, Hospitalization and Family Relationships --10. Statutory and Voluntary Services for People with Impaired Hearing -- Appendix 1. Hearing aid Council Code of Practice -- Appendix 2. Form of Agreement for Supply of Hearing Aid(s) -- Appendix 3. Some Useful Organizations