Copyright; Preface; Reviewers; Contents; Part 1: The Foundations of Engaged Professionalism and Effective Communication; Chapter 1: Communication Revisited; Chapter 2: Engaged Professionalism: The Benchmark of Effective Communication; Chapter 3: YOU on a Mission: Charting Your Course of Engaged Professionalism; Part 2: Internal Communication; Chapter 4: The Voice Within; Chapter 5: Mindfulness: An Attentional Approach to Engaged Professionalism; Chapter 6: Emotional Intelligence: Self-Science for Effective Communication; Part 3: External Communication
Chapter 7: External Communication and Social AwarenessChapter 8: The Application of Socially Skilled External Communication: Building Effective Alliances; Chapter 9: Effective Communication Through the Generations; Chapter 10: Communication for Empowering Therapeutic Alliances; Part 4: Instrumental Communication; Chapter 11: Managing Conflict Through Assertiveness and Negotiation: Instrumental Communication for Facilitating Consensus; Chapter 12: Instru
Summary
Guides you to an effective relationship with patients and colleagues by exploring three inter-related elements of communication (internal, external and instrumental), which start from the inside out. This title helps you to develop your instrumental communication, which includes skills related to effective teaching, advocacy and leadership
