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Book Cover
E-book
Author Biswas, Asit K., author.

Title Phnom Penh water story : remarkable transformation of an urban water utility / Asit K. Biswas, Pawan K. Sachdeva, Cecilia Tortajada
Published Singapore : Springer, [2021]

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Description 1 online resource
Series Water resources development and management
Water resources development and management.
Contents About this book -- Understanding Cambodia -- Phnom Penh Water Supply Authority -- Four Domain (4-D) Framework for analysis of urban water utility -- Analysis of PPWSA -- Gap analysis of four domains -- Views of the customers -- Key challenges facing PPWSA -- Lessons learnt for developing countries -- A Management Tool Kit for Chief Executives
Summary This book analyses how a water utility from a developing country, Phnom Penh Water Supply Authority, that was totally dysfunctional, corruption-ridden and literally bankrupt in 1993, became one of the most successful water utilities of the developing world in only about 15 years. By 2010, some of the performance indicators of this public sector utility were even better than London, Paris or Los Angeles. The book further analyses the enabling conditions that made this remarkable transformation possible. Based on this analysis, a framework is recommended for water utilities from developing countries so that they can also be transformed into functional, efficient, equitable and financially viable institutions on a sustainable basis
Bibliography Includes bibliographical references and index
Notes Online resource; title from PDF title page (SpringerLink, viewed February 22, 2021)
Subject Water utilities -- Cambodia -- Phnom Penh
Water-supply -- Cambodia -- Phnom Penh
Environmental management.
Water.
Energy policy.
Environmental education.
Water
environmental control.
water (inorganic material)
Water utilities
Water-supply
Energy policy
Environmental education
Environmental management
Water
Cambodia -- Phnom Penh
Form Electronic book
Author Sachdeva, Pawan K., author
Tortajada, Cecilia, author.
ISBN 9789813340657
9813340657
9789813340664
9813340665
9789813340671
9813340673