| Description |
1 online resource (10 pages) : tables |
| Series |
Human resource management online (text) |
| Summary |
Established in 1968 as 'Tata Computer Centre', Tata Consultancy Services (TCS) was a pioneer in the Indian Information Technology (IT) arena. Despite numerous obstacles, including the government interventions and rigid licensing system, the company emerged as a successful player in the country. Headquartered in Mumbai, TCS has nearly 120,000 IT professionals working in offices spread across 42 nations. Its focus on building a diverse workforce along with its healthy work environment contributed to its growing popularity. In 2007, it topped the Global Services magazine's list of '100 Best Performing IT Services' while in 2008, DataQuest ranked it as No. 1 among IT service providers. The company also boasts of low attrition rates as compared to the other players in the industry. Moreover, to recognize, manage and motivate talent within the organisation, TCS has adopted a rigorous appraisal and evaluation mechanism. The company also strives to conduct a fair and objective appraisal process to ensure that employees who perform well are rewarded while the non-performers are given timely feedback. However, with the growth of the company, will it be possible to keep its appraisal process away from the clutches of bureaucracy? |
| Notes |
Case study reference no.: HRM0063 |
|
Title from resource description page (viewed May 26, 2015) |
| Bibliography |
Includes bibliographical references |
| Notes |
In English |
| Subject |
Information services industry -- Personnel management -- Case studies
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Job satisfaction -- Case studies
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Personnel management -- Case studies
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Information services industry -- Personnel management.
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Job satisfaction.
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Personnel management.
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| Genre/Form |
Case studies.
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| Form |
Electronic book
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