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Book Cover
E-book
Author Phillips, Patricia Pulliam

Title Measuring the success of coaching : a step-by-step guide for measuring impact and calculating ROI / Patricia Pulliam Phillips, Jack J. Phillips, Lisa Ann Edwards
Published Alexandria, Va. : ASTD Press, ©2012

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Description 1 online resource
Summary Annotation How can you develop an effective means for measuring return on investment (ROI) in coaching? With its two dedicated sections, Measuring the Success of Coaching discusses both the principles behind measuring ROI in coaching (including specific protocols for objectively measuring ROI in coaching programs), and delivers a broad array of pragmatic, applicable case studies from a range of organizations. Measuring the Success of Coaching offers a clear, complete, and detailed explanation and treatment of the principles behind return on investment in coaching. It provides a conceptual framework; workable suggestions for developing, implementing, and maintaining programs for measuring ROI in coaching; and practical, germane case studies. Measuring the Success of Coaching is a comprehensive resource for trainers, coaches, managers, human resources personnel, and other professionals interested in or tasked with creating programs for measuring return on investment within organizations
Notes Title from title screen
Bibliography Includes bibliographical references and index
Subject Employees -- Coaching of -- Evaluation
Executive coaching -- Evaluation
Personal coaching -- Evaluation
Rate of return.
BUSINESS & ECONOMICS -- Mentoring & Coaching.
BUSINESS & ECONOMICS -- Training.
Rate of return
Form Electronic book
Author Phillips, Jack J., 1945-
Edwards, Lisa, 1963-
LC no. 2011944556
ISBN 9781607287599
1607287595