Title Going virtual : moving your organization into the 21st century / Raymond Grenier and George Metes

Published Upper Saddle River, N.J. : Prentice Hall PTR, [1995] ©1995

Copies

Location	Call no.	Vol.	Availability
WATERFT BUSINESS	658.4 Gre/Gvm		AVAILABLE

Description xv, 320 pages : illustrations ; 23 cm Contents Pt. I. The Argument for Virtual Operations. 1. The Virtual Situation. 2. Touring the Virtual Future. 3. The Ameritech Story -- Pt. II. Virtual Operations: Competencies and Roles. 4. The Virtual Ethos: Beliefs, Knowledge, Skills, Experience. 5. Executive and Stakeholder Management. 6. Operational Leadership. 7. Virtual Knowledge Workers -- Pt. III. Technology and Virtual Operations. 8. Attitudes Toward Virtual Technologies. 9. Virtual Technologies: Networks and Communications. 10. Virtual Technologies: Workflow, Modeling, Design, Management -- Pt. IV. Transitioning to Virtual Operations. 11. A Strategy for Transitioning to Virtual Operations. 12. Tactics: Launching the Prototype Project. 13. Barriers and New Realities. 14. Getting Started: Assessing Current Organizational Capabilities -- Pt. V. Designing Virtual Operations: Key Processes. 15. Virtual Work Tasks. 16. Virtual Teaming. 17. Virtual Communications. 18. Virtual Learning Pt. VI. Designing Virtual Operations: Guidelines. 19. Designing Virtual Work Tasks. 20. Designing Virtual Teaming. 21. Designing Virtual Communications. 22. Designing Virtual Learning -- Epilogue: Virtual Realities Bibliography Includes bibliographical references (pages 313-315) and index Subject Industrial management -- Simulation methods. Organizational change -- Simulation methods. Virtual reality in management. Author Metes, George. LC no. 95016456 ISBN 013185299X

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