Professional communication -- Buzzwords, jargon, and abbreviations -- The occupational therapy practice framework and other documents -- Impact of models and frames of reference -- Document with care: general tips for good documentation -- Confidentiality and records retention -- Fraud -- Plagiarism -- Client identification: referral and screening -- Evaluation reports -- Goal writing -- Intervention plans -- SOAP and other methods of documenting ongoing intervention -- Discontinuation summaries -- Notice and consent forms -- Individualized family service plans -- Individualized education program -- Incident reports -- Appeal letters -- Meeting minutes -- Grant writing -- Policies and procedures -- Job descriptions