Sect. 1. The Context of Decision Making -- Ch. 1. The political context of decision making / Ann P. Young -- Ch. 2. The influence of professional and statutory bodies on decision making / Abigail Masterson and Ailsa Cameron -- Ch. 3. Organisational culture and decision making / Margaret Todd -- Sect. 2. Decision Making Practice -- Ch. 4. The characteristics of decision making in health care / David Sandland -- Ch. 5. The practitioner as manager / Elizabeth A. Smith and Ann P. Young -- Ch. 6. Affecting decisions through networks and group processes / Debbie Lee -- Sect. 3. User Participation in Decision Making -- Ch. 7. Patient empowerment and the power of patients / Mary Cooke -- Ch. 8. Consumer groups and community voices / Mary Cooke -- Ch. 9. Patients' rights and responsibilities / Trevor Ride -- Sect. 4. The Implementation of Strategy at Local Level -- Ch. 10. The practitioner and strategic decision making / Mary Cooke -- Ch. 11. Autonomy and initiative in implementing strategic decisions / Ann P. Young -- Ch. 12. Using clinical research to underpin decision making in health care: a study approach / Christopher Loughlan -- Sect. 5. Managing Risk and Crisis -- Ch. 13. Managing risk and crisis: legal and ethical implications / Beverley Hunt -- Ch. 14. Assessing and managing risk / Lenore Anderson -- Ch. 15. Crisis management: creating order out of chaos / Trevor Dolan and Nigel Northcott
