Sink or swim -- you're on your own -- From master teacher to masterful mentor -- Assessing your coaching and mentoring aptitude -- Sizing up the situation -- Competency training modules -- Competency 1: understanding the coaching and mentoring role -- Competency 2: promoting collaborative learning -- Competency 3: nurturing the novice: activate cognitive coaching -- Competency 4: developing your performance-coaching skills -- Competency 5: modeling and coaching effective teaching standards -- Competency 6: modeling and coaching effective classroom management standards -- Competency 7: displaying sensitivity to individual differences among learners -- Competency 8: willingness to assume a redefined professional role