Ch. 1. Language, Communication and Culture -- Ch. 2. Communicating In and Through Different Languages -- Ch. 3. Language and Communication Practices in Health Care -- Ch. 4. The Language Situation in Australian Society -- Ch. 5. Communicating with Migrant Patients Through Interpreting and Other Means -- Ch. 6. Communicating with Migrant Patients Through English
Summary
"Cross-cultural communication in the health sciences is a comprehensive guide to the issues and problems faced by health professionals when they communicate with their clients and patients from different linguistic and cultural backgrounds. Health professionals rely heavily on communication with or about a patient/health care user to provide adequate health care: they ask questions to establish what the matter is, they convey their diagnoses, actions or treatment programs via language, they give advice about health management and medcation, they give emotional support." -Back cover