| Description |
xvi, 251 pages : colour illustrations ; 25 cm |
| Series |
Always learning |
|
Always learning.
|
| Contents |
Section 1: Communication and patient safety. 1. The relationship between Communication and patient safety -- 2. Key attributes of patient-safe Communication -- 3. Why do patients complain about how health professionals Communicate -- 4. An historical and cultural overview of health professional's evolving team dynamics -- Section 2: Improving interprofessional Communication to promote patient safety and wellbeing. 5. Interpersonal communication for interprofessional collaboration -- 6. Clinical handover -- 7. Open disclosure -- 8. Discharge planning and continuity of care -- 9. Communicating to promote medication safety -- Section 3: Improving therapeutic communication to promote patient safety and wellbeing. 10. Key attributes of therapeutic Communication -- 11. Communicating with older people -- 12. Communicating with children and families -- 13. Communicating with people with a mental health problem -- 14. Communicating with people who have communication impairment -- 15. Communicating with Aboriginal and Torres Strait Islander peoples -- 16. Communicating with people from culturally and linguistically diverse backgrounds -- 17. Communicating with people who are angry or aggressive -- Section 4: Workforce issues and patient safety. 20. When whistle-blowing seems like the only option -- 21. Creating safe healthcare orgnaisations |
| Summary |
While a number of books address the concept of therapeutic communication, i.e. communication between health professionals and their patients, few extend this focus to include communication between health professionals, fewer still address the critical relationship between communication and patient safety. This text bridges that gap |
| Notes |
While a number of books address the concept of therapeutic communication, i.e. communication between health professionals and their patients, few extend this focus to include communication between health professionals, fewer still address the critical relationship between communication and patient safety. This text bridges that gap |
| Bibliography |
Includes bibliographical references and index |
| Audience |
Tertiary/Undergraduate |
| Subject |
Communication in medicine -- Australia.
|
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Communication.
|
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Medical care -- Safety measures.
|
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Medical personnel and patient -- Australia.
|
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Medical protocols -- Australia.
|
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Nurse and patient.
|
| Author |
Levett-Jones, Tracy, editor
|
| ISBN |
9781486004270 (paperback) |
|
