| Description |
xvii, 458 pages : illustrations ; 25 cm |
| Series |
LexisNexis skills series
|
| Contents |
1. Mediation and mediators -- 2. Engaging in the mediation system -- 3. Establishing and maintaining a favourable climate -- 4. Diagnosing, defining, designing -- 5. Managing the mediation process -- 6. Assisting the communication and culture dynamics -- 7. Facilitating the negotiations -- 8. Encouraging settlement -- 9. Variations in the mediation process -- 10. Disruptive issues in mediation -- 11. Avoiding mediator traps -- 12. Compleate and Wyse medyators |
| Summary |
Annotation. Mediation Skills and Techniques provides expert guidance on the practical operation of the mediation process, with particular reference to the skills and techniques that can be used by mediators to assist parties in their decision-making. It deals systematically with all aspects of mediation procedure, covering a wide range of planning, precautionary and trouble-shooting methods relevant for practice. Skills and techniques are correlated with the National Mediator Accreditation Standards. The book explains key features of the mediator's role: understanding, diagnosing and defining the conflict; the importance of creating the best possible climate for parties to resolve disputes; facilitation of the parties' communications and negotiations; and dealing with the unexpected. Practical examples and case studies are provided to illustrate important points and a range of documents and precedents are provided in the appendices.The third edition has been fully revised and includes, for the first time, references to mediator standards in Hong Kong and Singapore; revised mediation models, insights from cognate disciplines; management of mediation disruptions; visions of future mediator practice; and additional examples and case studies |
|
This book is designed to deal with the practical operation of the mediation process, with particular reference to the skills and techniques which can be used by mediators to assist the parties decision-making process |
| Analysis |
Australian |
| Notes |
Previous edition: 2012 |
| Bibliography |
Includes bibliographical references (pages 427-432) and index |
| Notes |
Also available online |
| Subject |
Mediation
|
|
Conflict management
|
|
Dispute resolution (Law)
|
|
Mediation -- Australia
|
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Conflict management -- Australia
|
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Dispute resolution (Law) -- Australia
|
| Author |
Alexander, Nadja Marie, 1966-, author
|
| ISBN |
9780409348255 |
|
0409348252 (Trade Paper) : |
|
