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Author Prashanth, K., author

Title Human resource management : best practices at Marriott International / written by K. Prashanth
Published Hyderabad, Andhra Pradesh : IBS Center for Management Research, [2004]
copyright 2004


Description 1 online resource (18 pages) : illustrations
Series Human resource management online (text)
Summary The case examines Marriott International's (Marriott) various innovative HR practices, which earned it the reputation of being 'the best place to work' in the hospitality industry. It describes Marriott's 'Spirit to Serve' culture and the company's HR philosophy which guided its various HR initiatives. The case gives an overview of the best practices employed by the company in the recruitment, selection, training and development of employees. It also details the employee retention strategies and grievance redressal system at Marriott. Finally, the case reviews the benefits reaped by the company because of its employee friendly HR practices
Notes Case code: HROB064
Title from resource description page (viewed May 26, 2015)
Bibliography Includes bibliographical references (pages 16-18)
Notes In English
Subject Marriott International, Inc. -- Personnel management -- Case studies
Marriott International, Inc.
Hospitality industry -- Personnel management -- Case studies
Hospitality industry -- Personnel management.
Personnel management.
Genre/Form Case studies.
Form Electronic book