| Description |
1 online resource (18 pages) : illustrations |
| Series |
Human resource management online (text) |
| Summary |
The case examines Marriott International's (Marriott) various innovative HR practices, which earned it the reputation of being 'the best place to work' in the hospitality industry. It describes Marriott's 'Spirit to Serve' culture and the company's HR philosophy which guided its various HR initiatives. The case gives an overview of the best practices employed by the company in the recruitment, selection, training and development of employees. It also details the employee retention strategies and grievance redressal system at Marriott. Finally, the case reviews the benefits reaped by the company because of its employee friendly HR practices |
| Notes |
Case code: HROB064 |
|
Title from resource description page (viewed May 26, 2015) |
| Bibliography |
Includes bibliographical references (pages 16-18) |
| Notes |
In English |
| Subject |
Marriott International, Inc. -- Personnel management -- Case studies
|
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Marriott International, Inc. |
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Hospitality industry -- Personnel management -- Case studies
|
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Hospitality industry -- Personnel management.
|
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Personnel management.
|
| Genre/Form |
Case studies.
|
| Form |
Electronic book
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