Description |
xxi, 369 pages : illustrations ; 24 cm |
Contents |
1. Operations Management Confronts a New Millennium. -- 2. Operations Strategy: Origins and New Directions. -- 3. Capacity Strategy. -- 4. Determining Organizational Boundaries: Vertical Integration and Outsourcing. -- 5. Designing and Managing Operating Networks. -- 6. Information Technology and Operations. -- 7. Creating an Edge Through New Process Development. -- 8. Creating an Edge Through Superior Project Management. -- 9. Evaluating and Justifying Capital Investments. -- 10. Sharpening the Edge: Driving Operations Improvement. -- 11. Guiding the Pursuit of an Operations |
Summary |
"In Operations, Strategy, and Technology: Pursuing the Competitive Edge, Robert Hayes, Gary Pisano, David Upton, and Steven Wheelwright take a fresh look at the foundations of corporate success. These four authors, all leading authorities from the Harvard Business School, show how to achieve a competitive edge through superior operations - in a competitive environment that is increasingly global in scope, reliant on information technology, and comprised of networks of suppliers and collaborators."--BOOK JACKET |
Notes |
Formerly CIP. Uk |
Bibliography |
Includes bibliographical references and index |
Subject |
Competition, International.
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Industrial management -- United States.
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Information technology -- United States -- Management.
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Manufacturing processes -- Technological innovations -- United States -- Management.
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Production planning -- United States.
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Strategic planning -- United States.
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Technological innovations -- United States -- Management.
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Author |
Hayes, Robert H.
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LC no. |
2004043389 |
ISBN |
0471655791 |
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