Types of self-assessment -- Responsibilities for establishing self-assessment programs -- Self-assessment program planning -- Qualification and selection of assessors -- Self-assessment methods and techniques -- Types of deficiencies, response priorities, and noteworthy practices -- Planning an individual self-assessment -- Conducting the self-assessment -- Documenting the self-assessment -- Documenting deficiencies and corrective actions
Bibliography
Includes bibliographical references (pages 90-93) and index
