| Description |
1 online resource |
| Contents |
Cover; Half Title; Copyright Page; Title Page; Table of Contents; Introduction: Library Services to Unserved Populations; THE UNSERVED; Patrons with Disabilities or Problem Patrons: Which Model Should Librarians Apply to People with Mental Illness?; Library Services to Disabled Students: Outreach and Education; Meeting the Information Needs of Battered Women: Responsibilities and Roles for Library and Information Science; Information Needs of Special Populations: Serving People with Mental Illnesses Using Computer Aided Instruction in a Multimedia Library for Outpatients |
| Summary |
New recognition within society of previously unserved populations has created the need for librarians to also recognize these groups and to find ways to serve them equally. Reference Services for the Unserved provides information, guidance, and inspiration to library professionals in their work with previously unserved populations so that these persons may be absorbed into the larger, served population groups. It helps librarians adjust to making accommodations for these new user groups, recognizing that many people in these populations have very specific needs and bring with them some specific limitations in their abilities to take advantage of existing library services. In guiding library professionals and administrators in effectively serving currently unserved populations, authors in Reference Services for the Unserved tell readers how to approach services for patrons with mental illness and carry out their professional objectives of providing access to information; address the needs of disabled students in the academic library; meet the information needs of battered women - suggests ways library professionals can better assist individual battered women, social service providers, and public policy or decision-makers; integrate technology into the library setting to improve access to information sources on behalf of people with cognitive disorders whose ability to process text-based information is impaired; and develop or upgrade services to patrons with special needs. Combined with strong administrative support, the information in Reference Services for the Unserved provides a strong foundation for making positive and effective changes to better accommodate disabled and challenged patrons. Library professionals and administrators and students of library and information sciences will find it a necessary guide in their attempts to provide effective and quality services to all patrons |
| Bibliography |
Includes bibliographical references and indexes |
| Notes |
Vendor-supplied metadata |
| Subject |
Libraries and people with mental disabilities -- United States
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Libraries and abused women -- United States
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Public services (Libraries) -- United States -- Bibliography
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LANGUAGE ARTS & DISCIPLINES -- Library & Information Science -- Archives & Special Libraries.
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Libraries and abused women
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Libraries and people with mental disabilities
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Public services (Libraries)
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United States
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| Genre/Form |
Bibliographies
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| Form |
Electronic book
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| Author |
Zipkowitz, Fay, editor
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| ISBN |
9781315792958 |
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1315792958 |
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9781317740063 |
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1317740068 |
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