Introduction -- The power of trust -- Law #1: Start with personal integrity -- Law #2: Invest in respect -- Law #3: Empower others -- Law #4: Measure what you want to achieve -- Law #5: Create a common dream -- Law #6: Keep everyone informed -- Law #7: Embrace respectful conflict: -- Law #8: Show humility -- Law #9: Strive for win-win negotiations -- Law #10: Proceed with care -- Restoring trust -- Acknowledgments -- Index
Summary
In The 10 Laws of Trust, JetBlue chairman Joel Peterson explores how a culture of trust gives companies an edge. Consider this: What does it feel like to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best. Risk taking and innovation become the norm. And, as Peterson notes, "When a company has a reputation for fair dealing, its costs drop: Trust cuts the time spent second-guessing and lawyering."
Notes
Includes index
Bibliography
Includes bibliographical references and index
Notes
Online resource; title from digital title page (viewed on May 12, 2016)
