Maria's dilemma -- Six months earlier -- BFC presentation day -- BFC's new hire -- Avatars and KM -- Lunch with Bowen -- Coach Kwan -- Bowen's swan song -- Appendix A. Kowtor Industries outside counsel expense and distribution policy -- Appendix B. Some ethical considerations for law firms using SaaS and the Cloud -- Appendix C. Suggested reading material
Bibliography
Includes bibliographical references (pages 173-176) and index