The scene size-up -- Managing the unpredictable workplace through rhetorical work -- A rhetorical history of a developing field -- Studying the unpredictable workplace -- Using multisensory invention in the unpredictable workplace -- Integrating distributed cognition, memory, and writing into the unpredictable workplace -- Preparing communicators for unpredictable workplaces
Summary
"Rhetorical work in emergency medical services: communicating in the unpredictable workplace details how communicators harness the power of rhetoric to make decisions and communicate in unpredictable contexts. Grounded in a 16-month study in the EMS workplace, this text contributes to our theoretical, methodological, and practical understandings of the situation-specific processes that communicators and researchers engage in to respond to the urgencies and constraints of high-stakes workplaces. This book presents these intricate processes and skills--learned and innate--that workplace communicators use to accomplish goal-directed activity, collaborate with other communicators, and complete and teach workplace writing"-- Provided by publisher
