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Book Cover
Author Fleming, Carol A.

Title It's the way you say it : becoming articulate, well-spoken, and clear / Carol A. Fleming, PhD
Edition Second edition
Published San Francisco : Berrett-Koehler Publishers, Inc., 2013
Online access available from:
EBSCO eBook Academic Collection    View Resource Record  
Safari O'Reilly books online    View Resource Record  


Description 1 online resource (xix, 239 pages)
Series A BK life book
BK life book.
Contents Preface to the second edition -- Introduction -- Assessing your voice -- Resolving specific problems -- Developing a dynamic voice -- Unifying your verbal and nonverbal messages -- Let's talk business! -- A note about the author's other publications -- Index
Summary Speak Your Mind Effectively! The best, most direct way to convey your intelligence, expertise, professionalism, and personality to other people is through talking to them. But most people have no idea what they sound like. And even if they do, they don't think they can change it. It's the Way You Say It is a thorough, nuts-and-bolts guide to becoming aware and taking control of how you communicate with others. Dr. Carol Fleming provides detailed advice and scores of exercises for Understanding how others hear you, Dealing with specific speech problems, Varying your vocal patterns to make your speech more dynamic. Using grammar and vocabulary to increase your clarity and impact, Reinforcing your message with nonverbal cues, Conquering stage fright. An entire section of the book focuses on communication issues in the workplace. interviews, presentations, voice mail, and more. Dr. Fleming puts a human face on her advice through vivid before-and-after stories of forty men and women who came to her for help. No other skills will position you ahead of your competition as much as good speaking and presentation skills. No book approaches the depth and breadth of Dr. Carol Fleming's It's the Way You Say It.--Patricia Fripp, CSP, CPAE, keynote speaker, executive speech coach, and president of Fripp & Associates
Bibliography Includes bibliographical references (pages 229-230) and index
Notes Print version record
Subject Oral communication.
BUSINESS & ECONOMICS -- Business Communication -- General.
LANGUAGE ARTS & DISCIPLINES -- Communication Studies.
Oral communication.
Form Electronic book
ISBN 1609947444
Other Titles It is the way you say it