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Book Cover
Author Hilyer, Lee Andrew

Title Interlibrary loan and document delivery : best practices for operating and managing interlibrary loan services in all libraries / Lee Andrew Hilyer
Published New York : Routledge, 2006


Description 1 online resource (xix, 150 pages) : illustrations
Contents Front Cover; Interlibrary Loan and Document Delivery; Copyright Page; Contents; Preface; Acknowledgments; Part I: Interlibrary Loan Operations; Chapter 1. Introduction to Interlibrary Loan; Introduction; Interlibrary Loan: A Working Definition; Understanding the Interlibrary Loan Department; Departmental Organization; ILL Service from a Patron Perspective; Review Your Requests; Service Expectations; Ease-of-Use; Costs; Patron Borrowing Policy; Other Programs/Services; Copyright Considerations for Patrons; Conclusion; Chapter 2. Governing Policies for Interlibrary Loan
National Interlibrary Loan CodeState and Local Codes; Consortia/Library Networks; Reciprocal Agreements; Other Laws and Regulations Confidentiality; Chapter 3. Borrowing; Sample Daily Timeline; Borrowing Procedures and Workflow; Request Forms; Searching for Suppliers; Verification; Cancellations; Managing Request Files; Receiving Materials; Updating Requests; Processing Materials; Delivery of Materials; Renewal Requests; Returning Materials; Damaged Books; Problem-Solving; Technology; Chapter 4. Lending; Sample Daily Timeline; Filing; Renewal Requests; Returns; Overdue Items
International Lending ConsiderationsInterlibrary Lending Policy; Chapter 5. Copyright in the Interlibrary Loan Department; Introduction; What Is Copyright?; Duration of Copyright; What Is "Fair Use"?; Section 108 of the Copyright Act: Limitations on Exclusive Rights: Reproduction by Libraries and Archives; CONTU Guidelines; Copyright and Publishers; Copyright Clearance Center (CCC); Items Older than Five Years; Requesting Items Owned by Your Library; Indicating Copyright Compliance; Copyright Considerations for Lending; Retention of Request Forms; Copying Entire Copyrighted Works
Electronic Resource Licensing And Interlibrary LoanChapter 6. Management of the Interlibrary Loan Department; Human Resources; Budgeting; Costing; Quantitative Measurement (statistics); Qualitative Assessment; Chapter 7. Additional Considerations; Distance Education; Document Suppliers; Library Photocopy Service; Medical Libraries; Part II: Resources; Background; Borrowing-Verification; Laws and Regulations; Laws and Regulations-Copyright; Lending; Management; Management-Assessment and Evaluation; Management-Costing; Professional Development-Associations
Professional Development-Discussion ListsProfessional Development-Recommended Reading; Technology; Technology-Bibliographic Utility; Technology-Databases; Technology-Interlibrary Loan (ILL) Management Systems; Technology-Software; Technology-Standards; Appendices; Appendix A. National Interlibrary Loan Code; Appendix B. Supplementary Material to the National Interlibrary Loan Code; Appendix C. Statewide ILL Codes-texas; Appendix D. Reciprocal Agreement; Appendix E. ILLiad E-mail and Print Templates; Appendix F. ILL Technology Directory; Index
Summary A must-have for librarians and their staffs working at all levels?from beginner to expertInterlibrary Loan and Document Delivery is a how-to guide to organizing an interlibrary loan department, providing extensive content on copyright law, ILL management systems, and human resources. This comprehensive book includes an introduction to ILL operations, governing policies, up-to-date information on borrowing and lending, and considerations for medicals libraries and distance learning. It also includes an extensive listing of resources relevant to today's ILL that serves as a handy des
Notes "Interlibrary loan and document delivery : best practices for operating and managing interlibrary loan services in all Libraries has been co-published simultaneously as Journal of Interlibrary loan, Document Delivery & Electronic Reserve, Volume 16, Numbers 1/2 2006."
Originally published by The Haworth Information Press
Bibliography Includes bibliographical references and index
Subject Interlibrary loans.
Interlibrary loans -- United States.
Document delivery.
Document delivery -- United States
document delivery.
Document delivery
Interlibrary loans
United States
Form Electronic book
ISBN 9780203824238