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Book Cover
Book
Author Jackson, Mary E. (Mary Ellen), 1949-

Title Assessing ILL/DD services : new cost-effective alternatives / Mary E. Jackson ;ith Bruce Kingma and Tom Delaney
Published Washington, D.C. : Association of Research Libraries, 2004

Copies

Location Call no. Vol. Availability
 W'PONDS  025.6 Jac/Ais  AVAILABLE
Description xiii, 154 pages : forms ; 28 cm
Summary "The purpose of the study is to collect and analyze current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL managers to improve their own operations." - p. x
Bibliography Includes bibliographical references (pages 149-154)
Subject Document delivery.
Research libraries -- Interlibrary loans -- North America -- Evaluation.
Academic libraries -- Interlibrary loans.
Research libraries -- Interlibrary loans.
Interlibrary loans.
Interlibrary loans -- United States -- Cost effectiveness.
Document delivery -- United States -- Cost effectiveness.
Research libraries -- Interlibrary loans -- United States.
Academic libraries -- Interlibrary loans -- North America -- Evaluation.
Interlibrary loans -- North America -- Evaluation.
Document delivery -- North America -- Evaluation.
Author Delaney, Tom.
Kingma, Bruce
Association of Research Libraries.
ISBN 159407657X