| Description |
1 online resource : illustrations |
| Series |
SAGE Business Cases |
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SAGE Business Cases
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| Summary |
Launched in 2014, Amazon's Echo and Echo Dot smart speakers led the category's rapid adoption by households and enabled the penetration of artificial intelligence (AI) voice assistants into the everyday lives of millions of people. By 2019, Alexa--the virtual brains behind Amazon's smart speakers--was able to play music, create reminders, get weather reports, control lights and other home appliances, shop, and do much more in response to voice commands. However, Alexa's progress also created new challenges for Amazon, its Alexa-enabled customers, and society at large. Amazon needed to identify and address these challenges in order to encourage continued consumer acceptance and preclude detrimental government or regulatory action |
| Notes |
Originally Published InWalker, R. (2019). Alexa: A Pandora's Box of Risks. 5-219-251. Evanston, IL: Kellogg School of Management, Northwestern University |
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Description based on XML content |
| Subject |
Amazon.com (Firm)
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| SUBJECT |
Amazon.com (Firm) fast |
| Subject |
Home automation -- Case studies
|
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Assistive computer technology -- Case studies
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Artificial intelligence -- Case studies
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Information technology -- Security measures -- Case studies
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Artificial intelligence
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Assistive computer technology
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Home automation
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Information technology -- Security measures
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| Genre/Form |
Case studies
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Case studies.
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Études de cas.
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| Form |
Electronic book
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| ISBN |
9781529722437 |
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1529722438 |
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