| Description |
1 online resource (x, 446 pages) : illustrations |
| Series |
The Institute of Public Administration of Canada series in public management and governance |
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Institute of Public Administration of Canada series in public management and governance.
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| Contents |
Conceptual framework / Sandford Borins -- The government of Canada : government on-line and citizen-centred service / David Brown -- What keeps a CIO awake at night? Evidence from the Ontario government / Sandford Borins -- Beyond bubble gum and goodwill : integrating service delivery / Kenneth Kernaghan -- Citizen relationship management in Canadian cities : starting to dial / Nick Bontis -- Mining the nation's intellectual capital : knowledge management in government / Nick Bontis -- Moving beyond politics as usual? Online campaigning ; Making political connections : IT and legislative life / Kenneth Kernaghan -- E-consultation : technology at the interface between civil society and government ; Digital leadership : the human face of IT / Sandford Borins and David Brown -- Evolution or revolution? E-government in the United States / Fred Thompson -- Don't try this at home : lessons from England / Perri -- Is IT transforming government? Evidence and lessons from Canada / Sandford Borins |
| Summary |
Digital State at the Leading Edge is the first attempt to take a comprehensive view of the impact of IT upon the whole of government, including politics and campaigning, public consultation, service delivery, knowledge management, and procurement |
| Bibliography |
Includes bibliographical references (pages 385-409) and index |
| Notes |
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL |
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English |
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digitized 2010 HathiTrust Digital Library committed to preserve pda MiAaHDL |
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Print version record |
| Subject |
Internet in public administration -- Canada
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Information technology -- Government policy -- Canada
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Internet in public administration.
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Information technology -- Government policy
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POLITICAL SCIENCE -- Public Affairs & Administration.
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POLITICAL SCIENCE -- Government -- Executive Branch.
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Information technology -- Government policy
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Internet in public administration
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Verwaltungsautomation
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E-Government
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Internet
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Canada
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Kanada
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| Form |
Electronic book
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| Author |
Borins, Sandford F., 1949-
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Institute of Public Administration of Canada.
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| LC no. |
2007272698 |
| ISBN |
9781442685468 |
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1442685468 |
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9781442691209 |
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1442691204 |
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9786612014451 |
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6612014458 |
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1282014455 |
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9781282014459 |
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