| Description |
1 online resource |
| Series |
IGI Global research collection
|
| Contents |
State of Wisconsin IT : destroying the barriers to borderless government / Matt Miszewski -- Westchester County case study / Norman Jacknis, Scott Erik Fernqvist -- Repairing the broken information technology department / Glenn Trommels -- Becoming an enterprise : developing an e-governance structure in Nevada County, California / Dave Bloch -- IT governance at the City of Naperville, Illinois / Donald J. Carlsen -- Cutting the red tape to go paperless / J. Louis Boglioli -- Implementation of a computerized maintenance management system (CMMS) for the city of Naperville Department of Public Utilities / Lawrence E. Gunderson -- Insuring a successful ERP implementation : lessons learned from a failed project at a state public university / Kimberly Furumo -- To shop and buy in L.A. / Paul W. Taylor -- Technology contracting in the public sector / Milton L. Petersen -- GovBenefits.gov : a case study in government-to-citizen interaction / Curtis Turner -- Tampa, Florida internet-based customer service center / Steven M. Cantler -- Conquering the invasion of technology : e-government and property tax collections in the Stonewall County Tax Commissioner's Office / Saundra J. Reinke, Dwight D. Johnson -- Alaska federal health care access network : deploying telemedicine services in the 49th state / Bogdan Hoanca -- YerelNet (local network) : a web portal and a web-enabled communication platform for Turkish local governments / Mete Yildiz -- The New York State website : accommodating diversity through a distributed management structure / J. Ramon Gil-Garcia, Sharon S. Dawes -- Bureau of Housing Services (BHS) / Luis Felipe Luna-Reyes [and others] -- A collaborative communications center and public safety data systems / Jerome A. Schulz, Richard Tuma -- The challenges of building a knowledge management system for local collaboration / Yu-Che Chen, Kurt Thurmaier -- Using GIS to generate spatial datasets for public management and analysis : a description of the enterprise zone fiscal impact project in Indiana / Jim Landers -- The techonomic divide / Alex Pettit, Anthony Caranna |
| Summary |
"This book includes cases from local, state, Federal, and international governments, covering a wide variety of technologies such as geographic information systems, enterprise resource planning, Web-based customer response systems, and cross-agency shared systems, among others. The practitioners' in-depth knowledge brings a reality to the cases that readers will find stimulating as well as instructive"--Provided by publisher |
| Bibliography |
Includes bibliographical references and index |
| Notes |
English |
| Subject |
Internet in public administration -- Case studies
|
|
Public administration -- Information resources management -- Case studies
|
|
Public administration -- Information technology -- Case studies
|
|
Electronic government information -- Case studies
|
|
POLITICAL SCIENCE -- Public Affairs & Administration.
|
|
Electronic government information
|
|
Internet in public administration
|
|
Public administration -- Information resources management
|
| Genre/Form |
Case studies
|
| Form |
Electronic book
|
| Author |
Rocheleau, Bruce A.
|
| LC no. |
2006033763 |
| ISBN |
1599041774 |
|
9781599041773 |
|
1599041782 |
|
9781599041780 |
|
1599041790 |
|
9781599041797 |
|
