1. The Traditional Model of Public Service Provision -- 2. The Market Alternative -- 3. The Political Dynamics of Marketisation -- 4. Charging for Public Services -- 5. Contracts and Competition -- 6. Internal Markets -- 7. Agencies and Devolved Control -- 8. Organisation and Accountability -- 9. Efficiency and Quality
Analysis
Public service
Contracting out
Competition
Great Britain
Privatisation
Market forces
User pays principle
Public service accountability
Public sector efficiency
International comparisons
Overseas item
Bibliography
Includes bibliographical references (pages 259-276) and index