Definitions, policies and practices: the broader context of end-of-life care -- Patterns, circumstances and experiences of end-of-life care among older people -- 'Places' of care at the end of life -- Communication and decision making at the end of life -- Conclusion and recommendations -- Appendix A: articles on death and dying written by older people -- Appendix B: National Service Framework for Older People. Standard 2: Person-centred care -- Appendix C: key policy landmarks in palliative and supportive care -- Appendix D: National minimum standards: Dying and death -- Appendix E: Principles of a good death