Ch. 1. Introduction -- Ch. 2. The nature of health care management -- Ch. 3. Multiple perspectives and decision making -- Ch. 4. Performance management : concepts and approaches -- Ch. 5. The evidence-based organisation -- Ch. 6. Politics, ethics and health care management -- Ch. 7. Developing an evaluative approach to health care management
Summary
"Effective Health Care Management presents the principles and criteria necessary to evaluate and enhance the quality of health care services in the NHS today. It provides an overview of health care management and health care policy, explores evidence-based practice, and examines the ongoing need for management evaluation."--BOOK JACKET