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Gesprächsführung
1
E-book
2019

Conducting the reference interview : a how-to-do-it manual for librarians


Ross, Catherine Sheldrick, author.
Third edition
Chicago : ALA Neal-Schuman, 2019

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2
E-book
2013

Feedback that sticks : the art of communicating neuropsychological assessment results


Postal, Karen

Oxford ; New York : Oxford University Press, [2013]

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4
E-book
2014

The Routledge handbook of language and health communication




London ; New York : Routledge, 2014

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