Title |
Seeking reliable services : a case of natural gas distribution utility / authored by Narpat Asia (School of Petroleum Management, Pandit Deendayal Petroleum University, Gandhinagar, India), Pramod Paliwal (School of Petroleum Management, Pandit Deendayal Petroleum University, Gandhinagar, India), and Yupal Shukla (Department of Management, University of Bologna, Bologna, Italy) |
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