Part I. Identifying the threats -- Part II. Preparing for the threats -- Part III. Dealing with the threats
Summary
The book aims to help flight crews deal with the new complexities they face in the skies; it is designed to inform and enlighten crewmembers on the issues posed by air rage and terrorist activities, using techniques for conflict resolution, assessment of threat, mental and physical preparation and post-incident considerations
Notes
"An Ashgate book"--Cover
Bibliography
Includes bibliographical references and index
Notes
Online resource, title from PDF title page (EBSCO, viewed March 12, 2017)